I am extremely disappointed in my experience with the grooming salon. I called to make an appointment and they claimed they had none available. I went online and there were plenty of appointments available so I booked an appointment. When I arrived I showed them my dog's vaccines from the vet and they tried to deny their services because they said couldn't find the rabies shot even though it was clearly present on the paper. An hour later they called to tell me that my dog was too stressed out and had diarrhea so they wouldn't be able to give her a bath. My dog has been there before and she has never been stressed out. When I picked her up she was completely normal and did not have diarrhea. I will not be taking any of my pets back to be groomed and will also let friends and family know about their terrible customer service.
Great Visit. The staff is always friendly and helpful.
I came in to the store with a new puppy, I need a collar or harness. As soon as I brought the puppy in she became scared. The staff was very helpful getting her calm and finding a harness. The staff brought me and the puppy to the training area, where the dog trainer Tiffany was. Hands down a big help! I have brought the puppy in a few days later, the staff again was very helpful. They all remembered us. I would recommend this store to anyone that has any animal needs.
I am so pleased with the stylist Kiera. She did a wonderful job on my dog’s last grooming visit. I highly recommend her service and look forward to our next appointment!
Excellent services. Attentive employees. Not to mention adorable and friendly kitties looking for their fur-ever humans!
Petsmart is a US Store based in Lake Park, Florida. Petsmart is located at 300 N Congress Ave, Lake Park, FL 33403, USA.
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