The customer service towards African Americans at this location is less than mediocre. I went into the bank to pay an overcharge. The introduction of the first teller was less than friendly and the vibe these women give off are less than any other place I have been in my life. I felt like I was on the set of "The Help". Amber Gordon was so rude, cold, and distant. Plus she lied to me about 3rd Party check deposits, thinking I was uneducated on FDIC banking policies. SMH. Staff makeover needed! If it wasnt for my overcharge I would have left this 1632 mentality institution. And I am lining up my affairs to do so. So here's to 100 plus years later and people are still racist bigots!
Professional and courteous.
Synovus First State Bank is a US Bank based in Lake Park, Florida. Synovus First State Bank is located at 559 Lakes Blvd, Lake Park, GA 31636, USA.
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